Products labeled as “In Stock” are in stock in our store and they are immediately available for shipping or pick up. Products with the label “Supplier Stock” are available in a supplier's warehouse. We need around 10-15 days to collect them and proceed with shipping or pick up.
Products with the label “Upcoming” are not yet available either at our store or at a supplier's warehouse. We prefer to wait for a product to be available to allow someone to order. This way we avoid any inconvenience due to canceled pressings, deleted titles, postponed release date or any other unexpected issue.
You can just add it to your notifications list by clicking on “Notify Me When Available”. Depending on the demand for a product, we may stock a few copies. Otherwise, it may be available at a supplier’s warehouse. When the specific product is available either at the store or at a supplier, you will receive a notification. Then you can proceed with an order.
You can just add it to your notifications list by clicking on “Notify Me When Available”. When the specific product is available either at the store or at a supplier, you will receive a notification. Then you can proceed with an order.
This has to do with the availability of the product. We always choose the cheapest possible option. If a product is not available at a low price anymore, we change to the next available price. In the meantime, the cheaper option may be available again after a few days. So, the price increases and decreases accordingly.
The price you will see may not be the same. The new price depends on the supplier. For example, once a product was available from a supplier for a price of €22.90, but it is not available anymore, yet another supplier has the same record available now but for € 25.90. There are also cases where a supplier brings a new batch of the same product, but this time the price is higher than the previous time.
Additionally, when we order a few copies to have in stock, sometimes we order the cheapest possible and sometimes we prefer to have some products ordered from a source that will supply us much faster although the price is higher.
We try our best to keep the catalog up to date at any time. Whatever is presented as available, is actually available. But unfortunately, we can't guarantee for the exact pressing of a record. Usually we offer the latest pressing. It is quite often to have a new pressing, but either the label or the supplier doesn't provide such information. They just offer the record as "available again" and not as a new version/pressing. Any information presented is based on information provided to us. For the products that are in stock, we make a further research and try to present as accurate information as possible. If you are looking for a specific pressing of a record from a specific pressing plant, we advise you to avoid ordering, because we cannot guarantee that we offer what you are looking for.
Orders
You can add any product that is possible to order. You should have in mind that the order will be ready to ship or ready for pick up when all products are collected.
Unfortunately this is not possible. Shipping cost is calculated for one shipment and the total weight of the products included. In the case you prefer two separate shipments, you should contact us. We will cancel the order, proceed with a full refund and then you can place two different orders.
It is possible, but we will need to split your order in parts which may lead to a possible mistake, especially if the order is already paid. We would prefer to have the order canceled and proceed with two new different orders. One with products in stock and one with products in supplier stock.
You can always review the cost per weight in Shipping Methods page. One vinyl record together with packaging material roughly weights 500 gr and one CD with packaging material 150 gr. Additionally, for every product, below the price and the "ADD TO CART" button, there is a shipping cost calculator for this product (under construction). You just select the destination country and the preferable shipping method and you see how much this product will cost you in total. If you want to check the shipping cost for the combination of more than one products, you need to add them to a cart, go to your cart and follow the same procedure (under construction).
If the shipping address is in European Union (EU), you are done. No more costs and additional fees. If the shipping address is outside EU, most probably you will be asked to pay an additional fee for customs clearance and the taxes that apply to your country for abroad purchases. These additional fees are not included in your payment.
Probably you want to order as a guest. This payment method is disabled for guests because we want to keep track of order fulfillment for each customer. You can become a registered user and the payment method will appear.
Most probably a past order shipped to you was never picked up and paid and was returned to us. In such cases we remove this payment method as a payment option to avoid similar cases in the future.
If your order has been directly paid with Credit / Debit card, Paypal or Bank transfer, we will keep your order reserved as long as you wish. If you select to pay in store (Cash or Credit Card in Store) your order will be reserved for 20 days after the day you have been notified to come and pick it up. When 20 days have been competed, the order will be canceled. In case you need a few more days due to an emergency, we will keep the order reserved a few more days.
Probably you want to order as a guest. This payment method is disabled for guests because we want to keep track of order fulfillment for each customer. You can become a registered user and the payment method will appear.
Most probably a few past orders were never picked up and there was no notice to inform for a possible delay. They were automatically canceled after 20 days passed. In such cases we remove this payment method as a payment option to avoid similar cases in the future.
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